This business location is a medical service providing urology services, specifically operated by Dr. Ralph Highshaw, MD. With a physical address at Building 6748, Gall Blvd Boulevard, Zephyrhills City, the location is easily accessible to patients.
The rating of 4.3 suggests a generally positive reputation among patients. However, some patients have expressed mixed feelings about their experiences. On one hand, several patients have praised Dr. Highshaw's exceptional bedside manner, expressing appreciation for his caring and empathetic approach.
On the other hand, some patients have reported negative experiences. One patient felt dismissed by Dr. Highshaw and left without proper attention, which led them to seek care elsewhere. Another patient described Dr. Highshaw as "rude," highlighting a significant concern regarding his communication style.
Despite these issues, the overall rating suggests a solid foundation for patient satisfaction. However, there is an underlying issue that requires attention: the need for better communication and empathy from Dr. Highshaw. Some patients felt that their concerns were not taken seriously or that they were not provided with adequate attention, which is essential for building trust and delivering quality care.
Patients have reported that the location is accessible and that Dr. Highshaw's staff is "just as wonderful." However, the availability of Dr. Highshaw is not consistent, as one patient noted that he is no longer practicing at this location.
Overall, this business location has the potential to deliver excellent care, but it needs to address its communication and empathy issues to provide a more positive experience for its patients. With some adjustments, it can become a go-to destination for urology services, capitalizing on the strengths of Dr. Highshaw and his staff.