This business location has its strengths and weaknesses. The office is wheelchair accessible, making it easy for patients to get around. The doctor, Raj G. Karnuakara, is knowledgeable and helpful, taking the time to explain conditions and treatment plans to patients. He seems to genuinely care about his patients' well-being. On the other hand, the office staff has been criticized for being unresponsive and inefficient, with patients reporting long wait times and difficulties getting their medical records and referrals sent to other healthcare providers on time. There is also a concern about the timeliness and accuracy of medical procedures and test results. The office has received complaints about being disorganized and not prioritizing patients' needs. One patient felt that the doctor was rude and short with them, not explaining their conditions or offering treatment options. Overall, this business could benefit from improving its internal administration and communication with patients and other healthcare providers.