The building is located on E Oak St Street in Kissimmee City. Despite being a medical service facility, it lacks transparency about its services and professionalism. One issue stands out: the office appears to be unprofessional, as seen from multiple complaints about dismissive staff, unexplained delays in sending medications, and concerns about the qualifications of the doctors who handle patients. Many have reported issues with getting responses to their concerns and have faced problems with receiving prescriptions. The high ratings on Google might not be reflective of actual patients. Other aspects of the building include wheelchair-accessible amenities such as the restroom and parking lot, and an entrance that is also wheelchair accessible. Co-branding with Rahman Riaz MD may imply a connection to a reputable medical service, but this does not alleviate the concerns about the current location.