Tampa Bay
Radiology and Imaging Specialists - Central Office
37.58
37.58
Overview
Radiology and Imaging Specialists (RIS) is Central Florida’s most advanced diagnostic and preventative imaging. Multiple Centers. Call today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Overall
Quality
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The business has several issues with customer service and scheduling. Many clients have reported difficulties in getting through to scheduling, with some experiencing dropped calls, long wait times, and unhelpful staff. Some clients have also reported issues with billing, with some being charged twice for the same service. The business has a reputation for being disorganized and having poor communication. While some clients have reported positive experiences, particularly with the technical staff and the facility itself, the overall impression is that the business needs to improve its customer service and scheduling processes. Despite some clients reporting issues with communication, some reported that the staff was friendly and knowledgeable, and the facility was clean and well-maintained. However, these positives are overshadowed by the numerous complaints about the business's inability to manage appointments and communicate with clients. The business's lack of innovativeness is evident in its outdated phone system and inefficient scheduling process. It is unclear how the business plans to address these issues, but it is clear that significant changes are needed to improve the client experience.Some clients have reported being turned away without being given clear reasons for the delays, which can be frustrating and unprofessional. Additionally, some clients have reported being billed for services they did not receive, which can be a significant financial burden. Overall, while the business has some strengths, it needs to address its significant weaknesses in customer service and scheduling to provide a better experience for its clients.
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Hours
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Categories
Medical Services
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