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Rack Room Shoes

3.8

• (1 reviews)

739 Eagle Ridge Mall Ent Street, suite 314, Lake Wales, Florida 33859

58.01

739 Eagle Ridge Mall Ent Street, suite 314, Lake Wales, Florida 33859

58.01

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Overview

Footwear chain stocking a wide range of brand-name shoes for men, women & kids, plus accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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In-store pickup

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Reviews

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3.8

1 reviews

Quality

3.2

Pricing

4.2

Overall

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

3.8

This location seems to be a decent place to shop for shoes, with a wide range of brand-name shoes for men, women, and kids. The prices are relatively affordable, with some great deals to be found, especially with the "buy one get one 50% off" promotions. However, the quality of the shoes can be hit or miss, with some customers reporting that the selection is not as large as they would like. The store is generally clean and well-organized, with friendly staff who are willing to help. However, some customers have reported poor customer service, with some employees being rude or unhelpful. One major issue that stands out is the presence of mold in some of the shoes, which is a major concern for customers. This suggests that the store may not be paying enough attention to cleaning and maintaining their inventory. Overall, this location is a good option for those looking for a wide selection of shoes at affordable prices, but it's essential to be aware of the potential quality issues and the presence of mold in some shoes.