Tampa Bay
Rack Room Shoes
4.83
4.83
Overview
Footwear chain stocking a wide range of brand-name shoes for men, women & kids, plus accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
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The location is a good place to buy shoes, offering a wide range of brand-name shoes for men, women, and kids, as well as accessories. The prices are relatively affordable, with regular promotions and sales. Some customers have found the staff to be helpful and friendly, while others have had negative experiences with customer service. There have been complaints about the quality of some shoes, with some customers reporting issues with comfort and durability. The selection of shoes can be limited, especially for larger sizes or specific brands. The store is easily accessible and has a convenient location within the Citrus Park Town Center Mall.
Some customers have praised the store for its friendly and helpful staff, particularly Diego, who has been mentioned multiple times as providing excellent customer service. The store's location is also convenient, making it easy for customers to find and shop. However, there have been complaints about the quality of some shoes, with some customers reporting issues with comfort and durability.
One customer had a particularly bad experience with customer service, reporting that the assistant manager was rude and unhelpful. The customer felt that the staff did not care about helping them and had bad attitudes.
The store has a regular promotion of buy one get one, which seems to be a major draw for customers. The selection of shoes can be limited, especially for larger sizes or specific brands.
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