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Tampa Bay

Rack Room Shoes

4.1

• (1 reviews)

28347 Paseo Drive Street, suite 120, Wesley Chapel, Florida 33543

18.60

28347 Paseo Drive Street, suite 120, Wesley Chapel, Florida 33543

18.60

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Overview

Footwear chain stocking a wide range of brand-name shoes for men, women & kids, plus accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Innovativeness

4.2

Pricing

5.0

Quality

3.8

Overall

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This location of Rack Room Shoes is generally a good place to find a wide selection of brand-name shoes for men, women, and kids, as well as accessories. The staff is friendly and helpful, and the store is clean and organized. The prices are very competitive, especially during sales events. The location is easily accessible, with wheelchair-accessible parking and entrance.However, some customers have reported issues with finding their size or dealing with pushy sales associates. One customer had a particularly negative experience with a manager who was rude and unhelpful. There have also been reports of employees being dismissive or unfriendly, and some customers have felt uncomfortable or harassed during their shopping experience.The store's policy on returns and exchanges is not clearly stated, and some customers have had difficulty getting a refund or exchanging a defective item. Additionally, the selection of shoes can be limited, and some customers have reported that the store does not carry a wide range of sizes or styles.Despite these issues, many customers have reported having positive experiences at this location of Rack Room Shoes. They have praised the staff for being friendly and helpful, and have appreciated the store's wide selection of shoes and competitive prices. Overall, this location is a good option for shoppers who are looking for a wide selection of affordable shoes and accessories. However, customers should be aware of the potential issues with sales associates and returns policies before making a purchase.