Tampa Bay
Rachael L. Jean-Claude, MD
6.47
6.47
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Pricing
Innovativeness
Quality
Overall
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This location seems to be a well-regarded medical service provider, as evident from the numerous positive reviews and high ratings. The vast majority of clients have expressed satisfaction with the quality of care they received from Dr. Jean-Claude and her staff. Many reviewers have praised the doctor's bedside manner, attentiveness, and thoroughness, stating that she takes the time to listen to their concerns and provide thoughtful explanations. Clients have also appreciated the professionalism and courtesy of the staff, as well as the efficient scheduling and appointment process. The location's use of technology, such as the patient portal, has been praised for its convenience and ease of use. The parking and accessibility features at the location have also been noted as positives.One of the few negative reviews highlights a concerning issue with customer service, specifically with the office staff being rude and unhelpful. However, this appears to be an isolated incident, and the majority of reviews do not mention such issues.The location's ratings are generally consistent across different review platforms, indicating a high level of satisfaction among clients. The overall rating of 4.4 suggests that this location is a solid choice for medical services, but may not stand out from other providers in terms of exceptional quality or innovativeness.A notable concern is that some reviewers have felt rushed or neglected during their visits, which could indicate a need for the location to improve its workflow and communication with patients. Additionally, one reviewer expressed frustration with the office's refusal to refill a medication without a personal visit, which may be a limitation that some patients may find inconvenient.Overall, this location appears to be a reliable choice for medical services, but may benefit from addressing some minor issues with customer service and workflow to further enhance the patient experience.
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