This business location appears to be well-established and reputable, with a high rating from third-party sources and mostly positive client feedback. Dr. Lakhani, the plastic surgeon and otolaryngologist, seems to be a skilled and knowledgeable professional, with clients praising his bedside manner, communication, and expertise. Many clients have had successful surgeries and procedures, including cancer treatments, Mohs surgery, and cleft lip repair, and have been satisfied with the results. However, there are a few instances where clients have had negative experiences, including a complaint about a rude front desk staff member and a criticism of Dr. Lakhani's surgical skills. Despite these issues, the business has maintained a high overall rating, suggesting that it is committed to providing good care and service to its clients. The accessibility of the location, including wheelchair accessibility, is also a positive feature. The only issue worth mentioning is the one complaint about the rude front desk staff member, which highlights the importance of good customer service in the medical field.