This business location seems to be a mixed bag. On one hand, the car dealership has received praise for its customer service, pricing, and innovative approach. The staff, particularly Matt and Sebastian, are known for their professionalism, knowledge, and dedication to their customers. The business offers a wide range of high-end models, and the team is transparent about pricing and payment structures.However, there are some red flags that need to be addressed. Several customers have reported difficulties in receiving their vehicle titles and have been left without any communication from the owner, Matt. This lack of follow-through and poor communication has led to a string of negative reviews. Additionally, the business has been described as "ridiculously bad" by one customer, which is a serious concern.Despite these issues, the business still manages to maintain a decent overall rating of 4.2. However, this rating is likely skewed by the overwhelmingly positive reviews from satisfied customers. It's essential for the business to address the concerns raised by unhappy customers and improve its communication and customer service to provide a better experience for all its clients.The free parking lot and wheelchair accessibility features are definite perks, and the business's willingness to buy used goods and offer onsite services are valuable assets. However, the lack of transparency and follow-through in certain cases has created trust issues that need to be resolved. Overall, this business location has the potential to excel, but it requires significant improvements in its customer service and communication.