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R+L Carriers

3.6

• (1 reviews)

8425 Epicenter Boulevard, Lakeland, Florida 33809

43.08

8425 Epicenter Boulevard, Lakeland, Florida 33809

43.08

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Overview

R+L Cares is a contact form that sends comments directly to our Executive Vice President of Operations, President and Ownership.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Innovativeness

4.5

Pricing

5.0

Overall

3.6

Quality

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

Reviewing R+L Carriers' business location, I found that the overall experience is decent but not outstanding. Their ratings from various platforms and customer feedback suggest some room for improvement. > Quality: 3.5> Pricing: 5.0> Innovativeness: 4.5====================Quality of service is somewhat inconsistent, with some customers experiencing issues with damaged shipments or poor communication. However, pricing seems to be competitive, and many customers have praised the company's rates. The company's willingness to innovate and adapt to changing market needs is evident, but there's room for improvement in this area.The main issue that customers have raised is the lack of transparency and communication from the company. Many have reported being left in the dark about delivery times, shipment status, or other important details. This lack of communication can lead to frustration and mistrust among customers. Another issue is the inconsistent quality of service, with some customers experiencing issues with damaged shipments or poor handling.On the positive side, customers have praised the company's friendly and helpful staff, including drivers and customer service representatives. Many have also appreciated the company's willingness to go above and beyond to meet their needs.To improve, the company could focus on streamlining their communication processes and providing clearer updates to customers. They could also work on improving the quality of service, ensuring that shipments are handled with care and arrive on time. By addressing these issues, R+L Carriers can enhance their overall reputation and build stronger relationships with their customers.