This business location is a private school and childcare center that provides a welcoming environment for young children. The facility is wheelchair accessible, making it convenient for parents with mobility issues. The staff appears to be dedicated to the children's well-being, with Miss Monica and Miss Sharaey being particularly loved by the kids.However, there have been some concerns raised about the quality of care provided by the staff. One parent reported an incident where their child was hit in the face by another student, and the staff's handling of the situation was unacceptable. The staff member who reported the incident was unprofessional and showed disrespect to the parent.The business seems to have a high turnover rate, with parents reporting that new staff members are constantly coming and going. This can be unsettling for children who form close bonds with their caregivers.Despite these issues, the business has a good reputation for its pricing, with one parent praising the affordability of the services. The facility is well-equipped and clean, and the staff appears to be committed to providing a safe and nurturing environment for the children.Unfortunately, one major issue that has been reported is the lack of accountability among the staff. Parents have reported incidents of bullying and mistreatment of their children by the staff, which has led to a breakdown in trust.One thing that is noticeably absent from the business's policies is a clear plan for handling incidents and complaints. This has led to feelings of frustration and helplessness among parents who have experienced issues with the staff. It is essential for the business to address these concerns and establish clear protocols for addressing incidents and complaints.Overall, this business location has a lot to offer, but it needs to work on addressing the issues of staff accountability and professionalism. With some improvements in these areas, it has the potential to become an even better place for children to learn and grow.