This business has a strong reputation with a high overall score. They offer a wide range of services, from lighting installations to electrical system installations. The workforce is well-trained and certified, ensuring high-quality work.Many clients have praised the business for their professionalism, punctuality, and value for money. They have received high ratings for their responsiveness and quality of work. Clients have appreciated the communication and honesty of the office staff and electricians.The business seems to have a good system in place for scheduling and completing jobs. They have been able to accommodate clients with tight schedules and have completed jobs efficiently.The prices of their services seem reasonable, with many clients praising them for their affordability. However, there have been some complaints about delays in communication, which may impact their overall score.One of the major issues is the inconsistency in communication. There have been several instances where clients have felt neglected or not kept informed about the status of their job. This may be due to a lack of communication between the office staff and electricians.To improve, the business could work on streamlining their communication process, ensuring that clients are kept informed about the status of their job and any delays that may occur.