This roofing supply store in Palmetto City has a solid reputation among its clients. Many customers praise the store's staff for being helpful, friendly, and knowledgeable. They are also praised for their efficiency in providing services and delivering products on time. Some clients have reported having a great experience, with staff going above and beyond to meet their needs.However, one client had a negative experience with the store. They claimed that the staff member they spoke with on the phone did not know what they were talking about and failed to deliver on their promise. This was a one-time issue, but it highlights the importance of consistent communication and customer service.Overall, the store's customer base seems to appreciate their services, but there is room for improvement in terms of staff knowledge and customer service consistency.One of the main drawbacks of this store is the parking lot. Although it is wheelchair accessible, it can be a challenge to find parking spaces, especially during peak hours. The store's entrance is also wheelchair accessible, which is a plus.The store's working hours are standard, with extended hours during weekdays and closed on weekends. The staff is available to answer phone calls and respond to inquiries, but it would be beneficial to have extended hours for customers who need to drop by in person.The store's website and online presence are professional and easy to navigate. The website provides a list of products and services offered, as well as contact information and working hours. However, it would be beneficial to have more detailed information about the products and services offered, as well as customer reviews and ratings.Overall, this roofing supply store in Palmetto City is a solid choice for customers looking for a reliable and efficient supplier. However, there is room for improvement in terms of staff knowledge, customer service consistency, and parking availability.