This business location has a positive overall score, indicating a good experience for its customers. The quality of services is high, with most customers praising the friendly and knowledgeable staff, particularly Dr. Peggy. However, some customers have mentioned that the pricing can be a bit steep, and there have been instances where the office has charged extra fees for services that are normally included. Despite this, the office has shown a willingness to adapt and learn from customer feedback, which is a positive sign. One major issue that has been highlighted is the inconsistent customer service, with some customers reporting difficulties in getting in touch with the office or receiving timely responses to their concerns. Another issue is the occasional miscommunication or misunderstandings between the office staff and patients, which has led to some customers feeling frustrated or confused. It's essential for the office to address these issues and ensure that all customers receive the same level of care and attention.