This business location has received numerous positive reviews from clients, praising the excellent customer service, implementation team, and overall experience. The team is described as knowledgeable, responsive, and proactive, making the transition to their digital platform smooth and successful. The platform itself is highly customizable, allowing for tailoring to individual practice needs, and provides features such as secure texting, telehealth, and online booking tools. Clients appreciate the time saved by automating processes, reducing paperwork, and improving patient flow. The business also receives high marks for its ability to integrate with existing systems, such as Athena, and for providing continuous innovation and improvement. While some reviewers mention that the company was able to resolve issues quickly, the lack of a dedicated IT department may have caused a few minor issues. The company's values are also highlighted, including its commitment to patient experience and revenue cycle management. One reviewer did express dissatisfaction with the company's reliability and access to health data, but this seems to be an isolated incident. Overall, this business location has established a strong reputation for delivering high-quality services, supporting clients, and driving innovation in the healthcare industry.