Tampa Bay
Quick Lube Plus Hillsborough Auto Repair & Tires
10.82
10.82
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Oil change
Mechanic
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This place is an average auto repair shop with some strong points and some weak ones. On the plus side, they offer a wide range of services, including oil changes, tire sales, and auto body repair. The staff is generally friendly and welcoming, and they seem to be willing to work with customers to find solutions to their problems. The prices are also relatively reasonable, especially when compared to other shops in the area.However, there are some concerns about the quality of the work being done. Some customers have reported issues with their vehicles after visiting the shop, such as problems with tire balance and brake pads. This suggests that the technicians may not always be doing the job correctly, or that they may be using low-quality parts.Another issue is the shop's handling of customer complaints. In some cases, customers have reported being treated poorly or being given the runaround when they try to get help with a problem. This is not the kind of customer service that most people expect from a business.Overall, this shop is a decent choice for people who need basic maintenance and repairs done on their vehicles. However, customers who have more complex problems or who are looking for top-notch service may want to consider going elsewhere.Some customers have reported being overcharged for services, with prices being higher than quoted. Others have complained about the quality of the work being done, with some reporting that their vehicles were not properly fixed or that they had to go back to the shop multiple times to get the problem resolved.One customer reported that the shop's employees were not trained properly and were causing more problems than they were solving. Another customer reported that the shop's manager was unhelpful and unwilling to listen to their concerns.Despite these issues, some customers have reported being satisfied with their experience at the shop. They have praised the staff for being friendly and helpful, and have reported that the prices were reasonable.However, it's worth noting that the shop's reputation is not entirely stellar. Some customers have reported being dissatisfied with the quality of the work being done, and some have complained about the shop's customer service.In order to improve, the shop could focus on providing better training for its employees and on getting more feedback from customers. They could also work on streamlining their process and reducing the amount of time it takes to complete repairs. By making these changes, the shop could build a stronger reputation and become a more attractive option for customers in the area.
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