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Quest Diagnostics

4.1

• (1 reviews)

3313 S Orange Blossom Trail, Kissimmee, Florida 34746

71.15

3313 S Orange Blossom Trail, Kissimmee, Florida 34746

71.15

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Overview

Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Free parking lot

Appointments recommended

On-site parking

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Reviews

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4.1

1 reviews

Pricing

4.9

Overall

4.1

Innovativeness

4.4

Quality

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

4.1

The overall business experience is good. The staff is generally friendly and professional. The process of scheduling and checking in is relatively easy. The location is clean and well-maintained. However, there are some issues with wait times, even with appointments. Some reviewers have reported waiting over an hour, which is unacceptable. Additionally, there have been some complaints about the quality of service, with some reviewers reporting that the staff was not knowledgeable or attentive. However, many reviewers have also praised the staff for being kind and professional. The pricing is reasonable, and the location is convenient. The business seems to be innovative in terms of its use of technology, but there could be more improvements in this area. There is one main issue that stands out, and that is the inconsistent wait times and quality of service. While many reviewers have had good experiences, there are enough complaints to suggest that this is a recurring problem. It would be helpful if the business could improve its staffing and training to ensure that customers receive consistent and high-quality service.