Tampa Bay
Quest Diagnostics
75.60
75.60
Overview
Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
Innovativeness
Overall
Pricing
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This Quest Diagnostics location has generally received positive reviews from clients. While some clients praised the friendly and professional staff, others mentioned long wait times and difficulties with scheduling appointments. Several clients noted that the location's efficiency and organization can vary depending on the staff working at the time. Some also mentioned that the location could improve its customer service, particularly for non-English speaking clients. On the other hand, the location has been praised for its convenient location, clean environment, and efficient processing of lab tests. Some clients have reported issues with specific staff members being rude or unprofessional, which can be frustrating for clients. However, other staff members have been praised for their excellent customer service and ability to handle difficult situations. In terms of innovativeness, the location has implemented various features such as online scheduling and a mobile app for clients to access their test results. However, some clients have suggested that the location could improve its communication with clients, particularly in cases where there are delays or issues with test results. Overall, while this Quest Diagnostics location has its strengths and weaknesses, it has been well-received by many clients who have praised its convenient location and efficient processing of lab tests. However, the location could benefit from improving its customer service and communication with clients to better meet their needs.
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Categories
Medical Service
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