Tampa Bay
Quest Diagnostics
59.86
59.86
Overview
Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Quality
Overall
Submit a review
This location is quite convenient for people living in the Clermont City area. The Quest Diagnostics center is located on US-192 Street, and it is easily accessible by car. The center is open on weekdays from 6:00 AM to 3:00 PM, which might not be ideal for people who work during those hours. It is essential to check the hours of operation before visiting.The staff at this location are generally friendly and professional. Many customers have praised the phlebotomists for being kind, caring, and efficient. However, some customers have experienced long wait times, which can be frustrating, especially for those who have made appointments.One significant issue at this location is the lack of availability for walk-ins. Some customers have reported being turned away despite having a full waiting room, which can be disappointing for those who need to get their blood work done urgently.Regarding the quality of service, many customers have reported that the phlebotomists are skilled and able to get blood samples quickly and painlessly. However, there have been instances where the phlebotomists have been rough or careless, leaving customers with bruising or discomfort.Pricing is not a significant concern for this location, as Quest Diagnostics is a well-established company with standardized pricing across its locations. Customers have reported that the prices are reasonable and comparable to other medical laboratories.In terms of innovativeness, this location appears to be following standard procedures and protocols. While some customers have praised the use of technology, such as online scheduling and text-based check-in, others have reported issues with the system, such as delays or failed notifications.To improve the overall experience, this location could consider implementing more flexible scheduling options, such as extended hours or weekend availability. Additionally, staff training on customer service and communication skills could help reduce wait times and improve the overall experience for customers.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS