Tampa Bay
Quest Diagnostics
14.89
14.89
Overview
Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
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The review of the location is generally positive, with many clients expressing satisfaction with the service and staff. The overall rating of 4.2 out of 5 suggests a high level of customer satisfaction. The quality of service is also high, with a rating of 4.3 out of 5. Clients praise the staff for being professional, friendly, and skilled, with many commenting on how quickly and efficiently they were able to get their blood drawn.However, some clients have raised issues with the scheduling system, with some reporting difficulties in booking appointments online or experiencing long wait times, even with appointments. The client with the lowest rating of 1.0 out of 5 mentioned a particularly negative experience, citing long wait times and poor communication.The pricing is generally considered to be reasonable, with a rating of 4.5 out of 5. Clients appreciate the convenience of online check-in and the ability to schedule appointments easily. Some clients also praise the staff for being friendly and accommodating, with one client mentioning that the staff went above and beyond to make their visit comfortable.Overall, the location appears to have a high level of customer satisfaction, but some issues with scheduling and wait times have been reported. The staff are generally considered to be professional, friendly, and skilled, and the pricing is considered to be reasonable. One of the most mentioned issues in the reviews is the difficulty in making appointment through the phone system or kiosk.
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