Tampa Bay
Quest Diagnostics
37.02
37.02
Overview
Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical service location provides high-quality service, with over 90% of reviews praising the staff's professionalism, friendliness, and efficiency. Many reviewers specifically mention their positive experiences with individual staff members, such as Renée, Dylan, and Stephanie, who are praised for their expertise, kindness, and ability to make the blood draw process as painless as possible.The location is well-organized, with easy self-service check-in and minimal wait times, even for walk-ins. The facility is clean and convenient, with wheelchair-accessible parking, entrance, and restroom. However, a few reviewers mention that the front desk staff can be scarce or unhelpful, which can create a sense of confusion or intimidation for patients.While the location is efficient and effective in its services, some reviewers mention that the scheduling process can be clunky or frustrating, particularly when trying to make appointments or drop off samples. However, once inside, the experience is generally smooth and hassle-free.One issue that stands out is the occasional rudeness or lack of empathy from staff members, particularly when dealing with difficult patients or situations. Several reviewers mention feeling uncomfortable or disrespected by staff, which can create a negative impression of the location.Overall, this location provides high-quality service and a generally positive experience for most patients, but there is room for improvement in terms of staff training and customer service.
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