Tampa Bay
Quest Diagnostics
37.57
37.57
Features
Wheelchair accessible entrance
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Overall
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The business is located in a convenient spot, making it easy to get to, especially for people with mobility issues since the entrance is wheelchair accessible. Quest Diagnostics is a co-brand, which suggests a level of professionalism and reliability. However, there's a concern about the customer service, as one client had a bad experience with a nurse being rude, despite the rest of the visit being fast and pleasant for another client. This uneven experience might be due to the high volume of patients, which could be a challenge for the staff to manage. On the positive side, the business seems to offer good value for the price, as another client mentioned the service was "fast and pleasant." Despite its high overall score, the quality of the service seems to be variable.
The business has received an average rating of 3.0 from third-party sources, which suggests that it's generally regarded as a standard medical laboratory. However, the review section reveals some inconsistencies in the customer experience. Overall, the business appears to be reliable and convenient, but it may require some improvement in terms of customer service to meet the expectations of all clients.
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