Tampa Bay
Quest Diagnostics
19.36
19.36
Overview
Find a Quest Diagnostics location in PA to complete sample collection for doctor-ordered or self-purchased lab tests.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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This location has a consistent and reliable service, with many reviewers praising the professionalism and kindness of the staff, particularly the phlebotomists. Many reviewers have also noted the convenience of the online check-in system and the ease of scheduling appointments. However, there are some issues with customer service, with a few reviewers experiencing difficulty in getting through to a representative or having their questions answered. Some reviewers have also had issues with billing and charges, with one reviewer feeling that they were overcharged for their lab tests. On the other hand, the location's pricing is generally considered to be fair, with many reviewers feeling that the costs are reasonable for the services provided. The innovativeness of the location is also notable, with the use of technology such as the MyQuest app to streamline the testing process. However, there are a few areas for improvement, including better communication with customers and more transparent billing practices. Overall, this location is a good choice for those seeking medical laboratory services, but it may benefit from some minor adjustments to its customer service and billing practices. Some reviewers have highlighted the following: a few phlebotomists stand out as being particularly friendly and professional, while others have been less than ideal; the location's ability to handle high volumes of patients is impressive, but can sometimes lead to delays; the online check-in system is a game-changer for those seeking to minimize their wait time; some reviewers have experienced difficulty in getting through to a representative, which can be frustrating; the location's billing practices can be confusing, with some reviewers feeling that they were overcharged for their lab tests.
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Hours
Closed
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Monday
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Categories
Medical Services
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