Tampa Bay
Quality Plus Cleaners
14.77
14.77
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Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business is a reliable option for cleaning services, with a convenient location on S Pinellas Ave Avenue in Tarpon Springs City. With a wide range of features including debit and credit card payments, wheelchair-accessible parking, and entrance, customers can easily access their services. The business is also co-branded with Quality Plus Cleaners, indicating a partnership with a reputable organization.The working hours are varied throughout the week, with earlier closures on Wednesdays and Thursdays. It's essential to note that the business is closed on Sundays.Third-party ratings indicate a high level of satisfaction, with a 4.7 rating on the scale. However, a close examination of client feedback reveals a few areas for improvement. While most customers praise the business for its excellent service, cleanliness, and pricing, there are instances where customers experienced delays, misunderstandings, and unprofessional behavior from staff members.One customer reported a significant delay in picking up their clothes, which led to frustration. Another customer experienced a miscommunication regarding the price and availability of their order. Additionally, there was an instance where a customer's clothes were lost, and the business failed to follow up with a phone call as promised.Despite these issues, the business has an overall positive reputation, with many customers praising the friendliness and professionalism of the staff, particularly Laura. She has received numerous positive reviews for her excellent customer service, knowledge, and willingness to go above and beyond for customers.The business's pricing is generally competitive, with some customers mentioning that they received their clothes back looking better than expected. However, one customer noted that the price for their order was significantly higher than initially quoted.The business's innovativeness is notable, with a variety of services and features that cater to customers' needs. However, there are areas where the business can improve, such as implementing a more efficient system for tracking orders and following up with customers.Overall, this business is a good option for those seeking reliable and efficient cleaning services. However, customers should be aware of the potential for delays and misunderstandings, and be prepared to communicate clearly with staff to ensure their needs are met.
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