The location has a good overall reputation, with many customers praising the quality of work and the friendly, helpful staff. The laundry service is efficient and effective, with a wide range of services available, including custom tailoring and alterations. The owners respond promptly to customer feedback and concerns, and seem to genuinely care about providing a good experience for their customers. On-site parking is available, and NFC mobile payments are accepted. However, some customers have reported issues with the condition of their returned items, which suggests that the quality control process could be improved.In particular, one customer had a negative experience with an older staff member who came across as overly energetic and unprofessional. However, the owners responded promptly and apologetically to this feedback, and seemed willing to make things right. Overall, Quality Plus Cleaners appears to be a reliable and trustworthy choice for dry cleaning and laundry services, with a strong focus on customer satisfaction and quality control.