Tampa Bay
Quality Inn & Suites Kissimmee by The Lake
63.51
63.51
Overview
Casual hotel offering a free breakfast buffet & theme park shuttle, as well as an outdoor pool.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Pricing
Innovativeness
Overall
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The hotel is located in a convenient area, close to Disney World and other theme parks. However, the cleanliness of the rooms is a major concern, with many guests reporting finding cockroaches, hairs in the shower, and dirty carpets. The staff is generally friendly, but some guests have had issues with communication and attitude. The hotel offers a free breakfast buffet, which is a nice touch, but the selection is limited and the area can be crowded. The hotel's amenities, such as the pool and laundry facilities, are not well-maintained and can be a problem for guests. Despite its location and price, the hotel's cleanliness and maintenance issues make it a difficult choice for travelers. The hotel's LGBTQ+ friendly status is a plus, but it's not enough to outweigh the other concerns. Overall, the hotel has some good qualities, but it's not a top choice for travelers. One major issue that stands out is the inconsistent housekeeping, with some guests reporting not having their rooms cleaned for several days despite requesting it. This can be a major problem for guests who are staying for an extended period. The hotel's management has apologized for the issue, but it's clear that it's a persistent problem that needs to be addressed.
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