Quality Docks LLC has had its fair share of ups and downs based on customer feedback. While some customers have had positive experiences, such as receiving an "awesome job" from Larry and his crew, others have had disappointing experiences. The company's professionalism and attention to detail have been called into question, with one customer complaining about unprofessional behavior and lack of skill from the crew. There have also been instances of poor communication, with customers having to repeat their needs multiple times on the phone. In some cases, customers have not even received a response or estimate after inquiring about services. However, some customers have been satisfied with the pricing, finding it to be reasonable. One customer specifically mentioned that they appreciated the owner's communication throughout the project. The company has been dropped as a dealer by one manufacturer, which may indicate some underlying issues.