This location has its strengths and weaknesses. The staff is friendly and welcoming, with a majority of customers expressing their satisfaction with the service they received. Many reviewers praised the quality of the work, citing professionalism, honesty, and fairness in pricing. The owner, Sam, has been particularly praised for his exceptional service, going above and beyond to ensure customers are satisfied.However, there are some concerns that need to be addressed. A few customers have reported issues with the transmission repair, with one reviewer stating that the shop took money but didn't complete the repairs. There have also been instances of poor communication, with customers waiting for updates or experiencing hostility from the staff.It's also worth noting that the shop has changed ownership in the past, which may have contributed to some of the inconsistencies in service. While the new ownership has expressed a willingness to improve, it's essential to continue monitoring the shop's performance to ensure that these issues are resolved.The shop's location and accessibility are also worth mentioning. The building is wheelchair accessible, and the staff seems to be accommodating, but there have been instances where customers have experienced long wait times or were not kept informed about the status of their vehicle.Overall, while this location has some great strengths, it's essential to be aware of the potential pitfalls and to communicate clearly with the staff to ensure a smooth experience.One issue that stands out is the shop's inconsistent transmission repair services. Several customers have reported issues with this service, which is a significant concern given its importance.