Tampa Bay
Quality Boats of Charlotte Harbor
76.80
76.80
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location seems to have a good reputation based on the client feedback. Most of the reviews praise the staff's friendliness and helpfulness, with many customers mentioning specific staff members by name. The business is also commended for its clean and well-maintained facilities, including the dock and storage areas. Some customers appreciate the location's proximity to the ICW and the availability of various services, such as boat storage, repairs, and rentals.
However, there is one notable issue that stands out in the reviews. A few customers have reported experiencing problems with the business's service department, including delayed repairs and incorrect work being done. One customer even mentioned having to go through the Better Business Bureau to resolve an issue.
Overall, it seems that the business has made efforts to improve its service and reputation, but there is still room for growth and improvement, particularly in the service department.
Some customers have mentioned that the business has a good sense of community and that the staff is knowledgeable and helpful. One customer praised the business for being able to meet their specific needs and for having a good understanding of the boating industry.
Some customers have also appreciated the business's ability to accommodate their schedules and needs, such as being able to store their boat on short notice or having a staff member available to meet with them on a specific day.
Additionally, some customers have mentioned that the business has a good sense of humor and is able to joke around with customers, which can help to build a positive relationship.
The business also seems to have a good relationship with its suppliers and can order parts and equipment quickly and efficiently. Some customers have appreciated the business's ability to work with them to find the right parts and equipment for their specific needs.
However, as mentioned earlier, there is one notable issue that stands out in the reviews, which is the problem with the service department. Some customers have reported experiencing problems with delayed repairs and incorrect work being done.
One customer mentioned that they had to take their boat to another marina to get the repairs done correctly, and another customer mentioned that they had to go through the Better Business Bureau to resolve an issue.
Overall, it seems that the business has made efforts to improve its service and reputation, but there is still room for growth and improvement, particularly in the service department.
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