Tampa Bay
Qualified Property Management, Inc.
15.10
15.10
Overview
QPM is dedicated to delivering quality HOA management to our customers with licensed LCAMS and support staff throughout Tampa, FL.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
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This business location has a mix of positive and negative reviews. Some clients praise the staff, particularly Erika, Raemarie, and Erica, for their professionalism, kindness, and helpfulness. They appreciate the rapid responses, thorough answers, and go above and beyond to resolve issues. On the other hand, some clients express frustration with the unresponsiveness, rudeness, and unprofessionalism of certain staff members, including Debbie, Rae, and the person answering phones. They mention difficulty getting simple answers, being transferred to voicemail boxes, and receiving non-empathetic responses. Additionally, there are concerns about the planning, customer service, and communication within the company. Some clients have experienced a lack of professionalism, especially from Lydia and Candy, and have even called out the COO, Frank Saccone, for promoting a culture of unprofessionalism. Overall, the scores suggest a decent business with room for improvement, particularly in terms of quality and innovativeness. The pricing score is left blank as there is no information about it in the reviews.
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