This location has earned a high overall score of 4.5 out of 5, indicating a generally positive experience for customers. The quality of service is also highly rated, with a score of 4.7, suggesting that the company delivers on its promises and provides reliable results.The pricing is a bit more mixed, with a score of 4.5, which may indicate that some customers feel that the services are a bit overpriced or that there are opportunities for improvement in terms of cost-effectiveness.The company has also demonstrated a high level of innovativeness, with a score of 4.9, which suggests that they are proactive in finding new solutions and approaches to meet customer needs.Overall, this location appears to be well-regarded by customers and has a strong reputation for delivering high-quality services.The team at PuroClean is highly praised by customers, with many commenting on their professionalism, empathy, and willingness to go above and beyond to meet customer needs. The company's focus on customer satisfaction and its commitment to providing exceptional service are clear strengths.However, one issue that has been raised by a customer is the perceived lack of follow-through on promises and the subcontracting of work to other companies, which can lead to delays and additional costs. This highlights the importance of clear communication and project management in ensuring a smooth and successful experience for customers.Despite this issue, the overall consensus is that PuroClean is a reliable and trustworthy company that provides high-quality services and is committed to customer satisfaction.