This pet supply store, located at St. Pete Pier Marketplace, has a reputation for offering organic and all-natural pet treats. The store is LGBTQ+ friendly and has a wheelchair-accessible entrance and parking lot. Customers can visit the store, shop online, or use curbside pickup and delivery services. However, the store has received several complaints about poor customer service, with some customers reporting difficulty in getting refunds or resolving issues with their orders. Despite this, the store has received praise for its high-quality products and friendly staff. While the store seems to have a good understanding of what customers want in terms of innovative products, the issues with customer service may detract from the overall shopping experience. The prices of the products seem to be reasonable, and the store has a strong commitment to using natural ingredients in its products. However, the issues with customer service need to be addressed in order to provide a better experience for customers. The wheelchair-accessible entrance and parking lot are a plus, making it easier for customers with mobility issues to access the store. The store's commitment to being LGBTQ+ friendly is also a plus, as it creates a welcoming environment for customers of all backgrounds.