This Tampa-based pet grooming service has received overwhelmingly positive reviews from clients. With a 4.3-star overall rating, it's clear that customers have been satisfied with the service they've received. The quality of the grooming services is also a highlight, with a 4.2-star rating, indicating that clients are pleased with the condition of their pets after leaving the service. One notable aspect of this service is its affordability, with a 5-star pricing rating, suggesting that clients find the costs reasonable. Additionally, the service's innovativeness has received a 4.5-star rating, showing that customers appreciate the unique approach and care taken by the staff.However, there are some concerns that need to be addressed. One client reported a traumatic experience with the staff's handling of their dog, citing rough treatment and a lack of concern for the pet's well-being. This incident highlights the need for better training and customer service skills among the staff. Another client expressed dissatisfaction with the quality of the service, citing a poorly done fur cut and a subsequent skin infection. These incidents may have contributed to a slight dip in the overall quality rating.Despite these issues, the majority of clients have been extremely satisfied with the service, praising the staff's professionalism, the convenience of the cash-only policy, and the reasonable prices. Many clients have been taking their pets to this service for years, indicating a high level of trust and loyalty. Overall, this service appears to be a reliable and trustworthy option for pet grooming in the Tampa area.