This sleep clinic is located in a convenient spot, making it easily accessible for patients. The hours of operation are set, but it's worth noting that it's closed on Thursdays and Sundays. The contact information is readily available, and the website appears to be up-to-date. It's a medical center that caters to patients with sleep-related issues, and they accept various payment methods, including NFC mobile payments, debit cards, and credit cards.
The staff seems to be friendly and helpful, as seen in the positive reviews from satisfied patients. However, there are some concerns about the quality of service, particularly with regards to one patient's experience with Dr. Cancel, who was unable to prescribe medication despite a clear medical history. Another patient had a negative experience with Dr. Cancel as well, stating that they were unable to prescribe medication and insisted on another sleep study.
The reviews suggest that the medical staff may need to work on their communication skills and ensure that patients receive the care they need. Despite these issues, the clinic has some redeeming qualities, such as having a wheelchair-accessible restroom, parking lot, and entrance, making it a good option for patients with mobility issues.
One notable concern is the lack of a doctor-patient relationship, as one patient mentioned dealing with a physician's assistant instead of a doctor. This could be a red flag for some patients who prefer to work directly with a doctor.
It's worth noting that the clinic has a strong team of medical professionals, including Dr. Soto and Sarah the respiratory therapist, who have received high praise from patients for their kindness and helpfulness.