Tampa Bay
Publix Pharmacy at Terrace Ridge Plaza
10.86
10.86
Overview
Ordering is faster and easier with Order Ahead for In-Store Pickup. Your favorite subs, meats, cheeses, cakes, platters, and more will be ready when you are.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Quick visit
Checks
Drive-through
Gender-neutral restroom
In-store pickup
In-store shopping
Medication disposal
Photos & videos
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Pricing
Overall
Quality
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The provided information reveals a mixed bag of experiences at this location. On one hand, the pharmacy appears to have a generally good reputation, with many customers praising the service and staff. Several reviewers have mentioned excellent experiences with pharmacists and support staff, highlighting their helpfulness and friendly demeanor. The pharmacy also seems to be taking steps to accommodate diverse needs, as mentioned by some reviewers.
On the other hand, there are also several complaints about the pharmacy's performance. Some customers have reported long wait times, with one reviewer mentioning they had to wait multiple days for their medication. Another reviewer experienced a mix-up with their prescription, resulting in a 2-day delay. Some reviewers have also criticized the pharmacy's customer service, with one reviewer mentioning that a particular employee, Cindy, was rude and unhelpful.
The pharmacy's ability to innovate and meet the changing needs of its customers seems to be somewhat limited. While some reviewers have praised the pharmacy for its convenient services, such as in-store pickup and drive-through options, others have noted that the pharmacy does not carry a full range of medications or over-the-counter supplies.
One notable issue that emerges from the reviews is the problem of long wait times. Several reviewers have complained about having to wait for their medication, with some waiting multiple days. This suggests that the pharmacy may need to improve its workflow and staffing to ensure that customers receive their medication in a timely manner.
Another issue is the problem of inconsistent customer service. While some reviewers have praised the pharmacy's staff, others have reported poor service, including being treated rudely by certain employees. This suggests that the pharmacy may need to provide additional training to its staff to ensure that all customers receive a positive experience.
Overall, this pharmacy seems to have its strengths and weaknesses. While it has a generally good reputation and provides convenient services, it also struggles with long wait times and inconsistent customer service. With some improvements in these areas, this pharmacy could provide an even better experience for its customers.
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Hours
Closed
Wednesday
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