The pharmacy is located in the Lakeland Regional Medical Center and has a wide range of services, including in-store shopping, in-store pickup, and delivery. The pharmacy is open 24 hours a day, 7 days a week, which is very convenient for patients who need medication outside of regular business hours. The staff is friendly and helpful, and they offer text alerts when prescriptions are ready for pickup. However, some patients have reported issues with rude and unhelpful staff members, and there have been problems with long wait times and medication errors. Despite these issues, the pharmacy has a 4.1-star rating on third-party review sites and is considered to be a good option for patients who need medication while in the hospital. The pharmacy is also LGBTQ+ friendly and has a wheelchair-accessible entrance, seating area, and restroom. However, some patients have reported issues with the pharmacy's customer service, including long wait times and unhelpful staff members. Overall, the pharmacy is a convenient and welcoming option for patients who need medication while in the hospital, but it may not be the best option for those who have had negative experiences with the staff. One major issue that stands out is the problem with some staff members being rude and unhelpful, which can be a major turn-off for patients who need assistance with their medication.