Tampa Bay
Publix Pharmacy at Granada Plaza
12.16
12.16
Overview
Ordering is faster and easier with Order Ahead for In-Store Pickup. Your favorite subs, meats, cheeses, cakes, platters, and more will be ready when you are.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Quick visit
Checks
Gender-neutral restroom
In-store pickup
In-store shopping
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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This location seems to have a decent overall reputation, with a 3.7-star rating from third-party sources. However, upon closer inspection, there are some concerning issues with customer service. Some reviewers have reported being ignored or treated poorly by pharmacy staff, with one reviewer going so far as to call out a specific technician for having a "terrible attitude" and "zero compassion." These incidents suggest that the quality of service at this location may be inconsistent.On the other hand, many reviewers have praised the convenience of having a pharmacy located within the store, with some noting that they can get their prescriptions filled while they shop. The location also seems to have a strong focus on being LGBTQ+-friendly, with some reviewers noting that they feel welcome and safe.In terms of pricing, it seems that this location is very competitive, with some reviewers noting that they appreciate the variety of payment options available, including NFC mobile payments, debit cards, credit cards, and checks.However, there is one major issue that stands out: inconsistent customer service. While some reviewers have had excellent experiences, others have reported being treated poorly, and it's clear that this location needs to work on providing more consistent and compassionate service to its customers.One potential solution could be for the management to provide more training to their staff on customer service and empathy, as well as to address any underlying issues that may be contributing to the inconsistent service. By doing so, they may be able to improve the overall quality of service and create a more positive experience for their customers.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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