Tampa Bay
Publix Pharmacy at Goolsby Point Shopping Center
18.84
18.84
Overview
Ordering is faster and easier with Order Ahead for In-Store Pickup. Your favorite subs, meats, cheeses, cakes, platters, and more will be ready when you are.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Quick visit
Checks
Gender-neutral restroom
On-site parking
In-store pickup
In-store shopping
Medication disposal
Photos & videos
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Overall
Quality
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This medical supply store and pharmacy seems to have a mixed reputation among customers. On one hand, some reviewers praised the quick and friendly service, mentioning specific staff members who went above and beyond to help them. They also appreciated the efficient and helpful staff, as well as the pharmacy's efficiency in filling prescriptions.However, several customers had very negative experiences, complaining about rude and dismissive pharmacists, long wait times, and understaffing. Some reviewers mentioned that the pharmacy was consistently unable to fill same-day scripts, and that they were often told to wait for an extended period of time. Others reported being yelled at or treated poorly by staff.It seems that this location has a bit of a problem with customer service and management. Reviewers mentioned that the pharmacy is not organized, and that they have issues with communication and time management. This has led to frustrated customers who feel their time is not valued.The pharmacy is also struggling with staffing issues, with several reviewers mentioning that they were short-staffed and unable to fill prescriptions on time. This has resulted in long wait times and a poor overall experience for customers.Overall, while some customers have had positive experiences at this location, the negative reviews and complaints about customer service and management issues make it difficult to give this location a high rating.One issue that stands out is the inconsistency in customer service, with some staff members being friendly and helpful, while others are rude and dismissive. This inconsistency can be frustrating for customers who are trying to receive good service.I would recommend this location to customers who are looking for a pharmacy with quick and efficient service, but who are also willing to overlook some of the management and staffing issues. However, customers who value good customer service and management should consider looking elsewhere.
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