This pharmacy location is a well-equipped medical supply store and pharmacy with a wide range of services, including in-store shopping, pickup, and delivery. However, the store's quality and innovativeness are hampered by inconsistent customer service, as evidenced by several complaints about unfriendly and unhelpful staff. The pharmacy's pricing is also somewhat steep, although some customers have reported finding ways to save money.
The store's website and online ordering system are user-friendly, allowing customers to quickly and easily order their medications and other products. However, some customers have reported issues with prescriptions not being ready on time or being incorrectly filled.
One significant issue at this location is a pattern of rudeness and unhelpfulness from some staff members. Several customers have reported being treated poorly or having their concerns dismissed by pharmacy employees. This has led some customers to cancel their prescriptions and switch to other pharmacies.
On the other hand, many customers have reported positive experiences with the store's staff, citing excellent customer service and a willingness to go above and beyond to meet their needs. Some customers have also praised the store's commitment to LGBTQ+ inclusivity and its efforts to create a welcoming and safe environment for all customers.
The store's amenities, such as wheelchair accessibility and Wi-Fi, are also a plus. However, the store's availability is somewhat limited, with long hours on some days and no hours on Thursdays.
Overall, while this pharmacy location has some positive qualities, its inconsistent customer service and steep pricing are significant drawbacks.