Tampa Bay
Publix Box Meat / Dairy Warehouse
35.20
35.20
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The business location in Lakeland City is generally disappointing. The quality of service is poor, with multiple customers complaining about rude staff members. One customer had a pleasant experience with the guard shack staff, but was treated poorly by the receptionist. The receiving process seems to be slow, with customers waiting for extended periods of time for their door calls.Accessibility is a highlight, with a wheelchair-accessible parking lot and entrance. However, parking for trucks is limited, and customers are advised to arrive at least 2 hours before their appointment time.There are some issues with communication, with one customer feeling disrespected and having to wait for over 3 hours for their lumper payment to be processed. The use of Relay for lumper payments seems to be a bit cumbersome.While some customers have had positive experiences, such as being able to quickly get their door call, the overall experience is marred by poor customer service and long wait times. It's essential to be respectful of the rules and not litter, as there is a 7-Eleven nearby where customers can park and wait.One issue that stands out is the inconsistent treatment of customers by the staff, with some being very helpful and others being rude and disinterested. This inconsistency can make a significant difference in the overall experience.
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