This storage facility is generally well-received by customers, with a high overall rating. The quality of the facility is also commendable, with many reviewers praising the cleanliness and maintenance of the property. However, the pricing seems to be a bit inconsistent, with some reviewers complaining about price hikes. The facility offers a wide range of services, including storage units of various sizes, climate-controlled storage, and on-site services. The staff is generally friendly and helpful, with many reviewers praising the customer service.One major issue that was highlighted by a reviewer is the lack of transparency regarding pricing and billing. Some reviewers reported being charged extra fees without their knowledge or consent. Another issue that was mentioned is the difficulty in accessing the facility's systems, including the app and the entrance keypad.Despite these issues, the facility has many positive features, including a secure and well-maintained property, a wide range of storage unit options, and friendly and helpful staff. Overall, this facility is a good option for those looking for storage solutions, but it may be necessary to be vigilant regarding pricing and billing.