This Public Storage location has received generally positive reviews from customers. The majority of reviewers have praised the helpful and knowledgeable staff, including Michael, Kaleb, and Jessica, who have gone above and beyond to assist with renting and storage needs. Many customers have appreciated the clean and secure facilities, as well as the competitive pricing. However, there have been some negative reviews regarding issues with customer service, such as long wait times and unresponsive staff, as well as concerns about cleanliness and security. Some customers have also experienced issues with billing and insurance coverage. One reviewer mentioned an infestation of rats in their unit, which was not adequately addressed by the facility. Despite these issues, many customers have expressed satisfaction with their experience at this Public Storage location and would recommend it to others.