The location seems to be a decent storage facility with a decent level of quality. However, the quality of the units might be an issue, with several reviews mentioning problems with rodents and cockroaches. On the other hand, the pricing seems to be very competitive, with many reviewers mentioning that they found good deals. The innovativeness of the location is also notable, with some reviewers mentioning that the staff was helpful and knowledgeable. However, there are also some concerns about the customer service, with some reviewers mentioning that they had trouble getting in touch with staff and that the office was often unoccupied.
There is a notable issue with cleanliness and pests, which may be a deal-breaker for some customers.
Despite some positive reviews, there are several reviews that mention problems with customer service, such as staff being unhelpful or unavailable.