This storage facility has a good overall reputation, with a rating of 4.2 out of 5. The quality of the facility seems to be somewhat lacking, with an average rating of 3.1 out of 5. However, the pricing is very competitive, with a rating of 5 out of 5. The facility also appears to be innovative, with a rating of 4.5 out of 5.Several customers have mentioned that the staff, particularly Jasmin, are very helpful and provide excellent customer service. The facility is clean and well-maintained, and the units are secure. However, some customers have complained about the facility's rodent problem and the fact that the rent can increase significantly over time.One customer had a particularly negative experience, reporting that the facility had a serious rodent problem and that the staff did not take adequate steps to address the issue. They also mentioned that the facility's policy of not refunding rent in the event of a lockout was unfair.Despite these issues, many customers have reported positive experiences with the facility and have recommended it to others. Overall, it seems that this storage facility has its strengths and weaknesses, but with some improvements, it could be a great option for those in need of storage.