Tampa Bay
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Public Storage
14.64
14.64
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
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This storage facility has received generally positive reviews from customers. The majority of reviewers have praised the staff, particularly Misty, for their helpful and professional service. Many reviewers have also mentioned that the facility is clean and well-maintained.However, there are some concerns about the quality of the storage units. Some reviewers have mentioned that the units are not climate-controlled, which may not be suitable for all types of storage needs. Additionally, one reviewer had a negative experience with the facility's customer service, stating that they were not refunded for a storage unit that they had not used.Overall, it seems that the facility's strong points are its customer service and pricing, but its quality and innovativeness may need some improvement. It's also worth noting that some reviewers have had issues with the facility's policies and procedures, such as one reviewer who had a unit sold out from under them and another who had issues with a refund.One of the main issues that customers have faced is the potential for price increases. Several reviewers have mentioned that they were initially offered a good price for their storage unit, but the price was then increased after they had already moved in. This has led to some customers feeling frustrated and feeling like they have been taken advantage of.Despite these issues, many customers have expressed their satisfaction with the facility's staff and services. Misty, in particular, has been praised by multiple reviewers for her helpful and professional service. The facility's cleanliness and security have also been praised by many reviewers.It's worth noting that the facility's hours of operation are convenient, with the facility being open seven days a week from 6am to 9pm. This makes it easy for customers to access their storage units at a time that suits them.Overall, this storage facility has both strengths and weaknesses. While it offers good customer service and pricing, it may need to improve its quality and innovativeness. Additionally, customers should be aware of the potential for price increases and take steps to protect themselves from this.
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