Tampa Bay
Public Storage
7.99
7.99
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The Public Storage location at 16217 N Dale Mabry Hwy in Tampa City appears to be a well-established and popular storage facility. With a rating of 4.6 out of 5 stars from third-party sources, customers have generally expressed satisfaction with their experience. The facility offers a range of services, including storage units, parking, and home and daily services. Customers have praised the friendly and helpful staff, particularly Adam, Dell, and Angie, who have gone above and beyond to assist with unit rentals and resolve issues.
However, some customers have expressed frustration with the facility's cleanliness and maintenance. One customer noted that the facility had deteriorated over time, with broken gates, doors, and trash blocking entrances. Another customer reported that their storage unit was exposed due to a broken lock, and they were unable to get assistance from management.
Additionally, some customers have experienced issues with customer service, including difficulty getting responses to messages and concerns about price increases. One customer felt that the facility's policy changes and lack of communication led to a negative experience.
Despite these issues, many customers have reported having a positive experience with Public Storage, citing the cleanliness of the facility, the ease of rental and access, and the helpful staff. Some customers have also praised the facility's prices, which they found to be competitive and affordable.
Overall, while Public Storage appears to have some areas for improvement, the majority of customers have reported a positive experience with the facility. With a focus on addressing cleanliness and customer service concerns, Public Storage may be able to improve its overall rating and become an even more popular and trusted storage facility.
The most important issue that affects customers is poor communication and customer service, which led to frustration and negative experience for some of them.
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