Tampa Bay
Public Storage
12.61
12.61
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
Pricing
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This location has a mixed reputation. While some customers have reported friendly and helpful staff, others have experienced issues with cleanliness, rodent infestations, and accessibility problems. The facility's equipment, such as elevators and gate systems, has been reported to be broken for extended periods of time. The staff's responsiveness to customer concerns has also been inconsistent. Pricing seems to be a strong point, with some customers finding the rates competitive. However, the overall quality of service and experience has been marred by the repeated issues and complaints from customers. The lack of innovativeness is also a concern, as the facility appears to be struggling with basic maintenance and customer service tasks. Some customers have reported difficulty in getting help from staff during business hours, with long wait times and unresponsive phone lines. Others have experienced issues with rodents and pests in their units, leading to damage and loss of property. The facility's cleanliness and maintenance have also been a concern, with some customers reporting filth and trash in the common areas. The repeated issues with equipment and facilities suggest a lack of attention to detail and a failure to prioritize customer needs.
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