This storage facility has a well-rounded offering, but it falls short in some areas. The facility is clean and well-maintained, with a variety of storage units available. However, some customers have reported issues with pests, which may be a concern for those looking for a pest-free storage space. The facility is wheelchair accessible and has on-site services, which is a plus. The staff is generally friendly and helpful, with many customers praising the excellent customer service they received.Some customers have mentioned that the facility is a bit pricey, but the staff is willing to work with them to find a unit that fits their budget. The facility also offers a range of amenities, including a parking lot and 24/7 access. However, some customers have reported issues with the customer service, citing long wait times and unhelpful staff.One issue that has been raised by some customers is the infestation of pests, including rats and mice. This is a significant concern for anyone looking for a storage facility, and it may be a deal-breaker for some customers. The facility's management has not responded to these concerns in a satisfactory manner, which is a disappointment.Overall, this storage facility has both positive and negative aspects. While it offers a range of amenities and has friendly staff, it falls short in terms of quality and pest control. Customers should be aware of these issues before making a decision about whether to use this facility.It's worth noting that the staff at this facility seems to be a strong point, with many customers praising the excellent customer service they received. However, the facility's management has not always been responsive to customer concerns, which is a concern.It's also worth noting that this facility has a relatively long list of categories it belongs to, which may indicate that it tries to offer a wide range of services and amenities. However, this may also lead to a lack of focus in some areas, such as pest control.Customers who are looking for a pest-free storage space may want to consider other options, or to carefully inspect the facility before making a decision. Those who are willing to take on the risk of pests may find that this facility offers good value for the price.