Tampa Bay
Public Storage
1.88
1.88
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Innovativeness
Pricing
Quality
Overall
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This storage facility has received a mixed bag of reviews from customers. While some have praised the facility's cleanliness and helpful staff, particularly Ronald, others have complained about the pricing increases and lack of L-carts.One customer reported that their rent started at $89 and increased to $153 in just 1.5 years, which is a significant price hike. Another customer mentioned that the facility rarely has L-carts available, making it difficult for customers to move their belongings.However, many customers have praised Ronald's excellent customer service and professionalism. They have also appreciated the facility's cleanliness and well-maintained units.To address the issue of pricing increases, the facility could consider offering more transparent and stable pricing options for customers. Additionally, providing more L-carts or alternative moving solutions could improve the customer experience.Overall, while this storage facility has its strengths and weaknesses, it has the potential to improve and provide a better experience for its customers.Some customers have mentioned that the facility is clean and well-maintained, which is a positive aspect. However, the lack of transparency in pricing and the absence of L-carts have been major complaints. The facility could benefit from more customer service training for staff, particularly in addressing customer concerns about pricing and availability of equipment.The facility has received praise for its convenient location and clean facilities, but some customers have expressed frustration with the frequent price increases and lack of L-carts. One customer felt that the facility's pricing was too high and the units were smaller than advertised. They also mentioned that the facility rarely has L-carts available, making it difficult for customers to move their belongings.Some customers have expressed frustration with the frequent price increases and lack of transparency in pricing. However, many have praised the facility's helpful staff, particularly Ronald.The facility has received mixed reviews, with some customers praising the cleanliness and helpful staff, while others have complained about the pricing increases and lack of L-carts.Overall, the facility could benefit from improving its pricing transparency and providing more equipment for customers to use.A customer reported that their rent increased from $70 to over $140 in a few years, which is a significant price hike. Another customer mentioned that the facility rarely has L-carts available, making it difficult for customers to move their belongings.The facility's pricing has been a major point of contention for some customers, with one customer feeling that the units were smaller than advertised. However, many customers have praised the facility's helpful staff and clean facilities.
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